Managed IT Services

From software updates to network security, IT maintenance can be a daunting task for small and large businesses alike. This is where Managed IT Services come in. We offer proactive IT monitoring, maintenance, and support for your business.
Technician providing Managed IT Services
Features Of Our

Managed IT Services

24/7 Monitoring

24/7 Monitoring

Our Helpdesk continually monitors for issues that could affect your network and proactively works on them.

Computer Management

Proactive Maintenance

We will keep your network up to date with Microsoft and 3rd Party Supported App updates.

Help Desk Support

Unlimited Remote Help Desk

A friendly team where you can call, email, or chat for all your IT issues.

Onsite Support

Onsite Support

Friendly engineers available for any onsite IT assistance you might need from new computer setups to desk moves.

After-Hours Support

After-Hours Support

We have support available 24/7/365 for those critical after hours emergencies.

Fixed-Fee Costs

Fixed-Fee Costs​

Managed IT Services offer predictable IT costs, which can help businesses plan their budgets more effectively.

Executive Reporting

Executive Reporting

You will receive a monthly easy to read IT Executive Report with metrics that matter.

Vendor Management

Vendor Management

We will work with your IT vendors on your behalf (i.e. software vendors, multi-function printers suppliers, Internet service providers, and more).

Additional Managed IT Services

Managed User

Managed User

We put together a bundle of products we recommend for our clients. This bundle includes Email, OneDrive, Teams, Office Applications, Cloud Data Backup, Email Security, Password Manager, and Printer Management

Cloud Solutions

Managed Cloud

We can setup and manage a Microsoft 365 Tenant for you with Email, Cloud Storage, Collaboration Tools, and Office Apps. We can also assist with migrations to Microsoft 365.​

Backup and Disaster Recovery

Managed Backup

We can setup a Backup & Disaster Recovery solution for you to secure your important business data. We will monitor your backups for any issues and do periodic test restores of your data.

IT Security

Managed Security

Endpoint Security solutions to protect your devices from Cyber Threats such as Malware, Ransomware, and Phishing Attacks. We can also assist with protecting your email communication.

How Does Managed IT Services Work?

Managed IT Services works by outsourcing your IT tasks. We take on the responsibility of monitoring and maintaining your business IT infrastructure, including servers, networks infrastructure, and endpoints.

Proactive Monitoring & Maintenance Not Reactive Support

We provide proactive monitoring, regular maintenance, and responsive support. We keep your systems secure, efficient, and up-to-date.

Help Desk Support

We can remotely access your IT assets and resolve issues quickly, minimizing downtime and disruption to business operations. We are also available for onsite support to assist with new computer setups, moves, computer upgrades, and more…

Vendor Management

We will work with your other IT vendors such as MFP and Software vendors, Internet Service Provider, and more on your behalf.

Fixed-Fee Costs

Say goodbye to unpredictable IT costs and hello to budget-friendly, transparent pricing. Our inclusive packages cover a range of essential IT services for your business, ensuring you receive top-notch support without any financial surprises.

How Does Managed IT Services Work

Benefits of Our Managed IT Services

Reduced Downtime

Downtime can be costly for businesses, especially when it comes to lost revenue and productivity. With managed IT services, businesses can minimize downtime by proactively identifying and resolving IT issues before they cause downtime.

Improved Security

Security is a top concern for businesses, especially with the rise of cyber threats. We offer network security services, such as firewalls and antivirus software, to protect businesses from cyber threats. 

Predictable IT Costs

Managed IT Services offer predictable IT costs, which can help businesses plan their budgets more effectively. We offer fixed monthly fees, which include all IT services, so businesses don’t have to worry about unexpected IT costs.

Scalability

Managed IT services are scalable, which means businesses can easily scale their IT infrastructure as their business grows. We offer flexible services that can be tailored to a business’s needs, so businesses can easily add or remove services as needed.

Focus On Core Business

By outsourcing IT tasks to us we take on the responsibility of IT maintenance allows you to focus on your core business activities and growth.

Person writing a list of the benefits of Managed IT Services

5 Steps To Worry-Free IT!

Below are the steps to expect if you contact us for an IT consultation. Let us handle your IT so you can focus on growing your business. 

Initial Discussion

In our initial discussion, we’ll have an open conversation with you to get to know your business, its operations, challenges, and aspirations.

We will then schedule an onsite visit to assess your network.

Assessment

We will do an onsite visit to assess your existing IT infrastructure and identify areas for improvement and optimization. We will discuss further on your IT pain points and your goals.

Our next step is to create a proposal based on our initial discussion and onsite assessment.

Proposal

Based on the initial discussion and our onsite assessment, we’ll provide you with a proposal with our customized recommendations to address your specific needs and goals.

After your review the proposal and sign the agreement we can move on to the onboarding process.

Onboarding

Upon agreement of our proposal we will start to deploy agents on your computers to monitor and maintain them. We will also implement our other IT recommendations from the proposal. We will make the process as seamless and easy as possible for you.

Once we have onboarded your IT assets and implemented our IT recommendations we move to the next step which is Ongoing IT Support for your business.

Ongoing IT Support

As your IT company we will be here whenever you need us. We will proactively monitor and maintain your IT assets, provide IT Helpdesk support to your staff, work with your IT vendors, and provide continued IT recommendations.

We will handle your IT so you can focus on your business!

IT Consultation
Our Services
Managed IT Services

Achieve a technological makeover for your business through prompt, dependable, and professional Managed IT Services.

Help Desk Support

From routine maintenance to resolving everyday technical issues, We got IT covered!

IT Security

Protect your network, data, and communications from cyber threats.

Backup and Disaster Recovery

A comprehensive managed solution designed to safeguard your business data.

Cloud Solutions

Maximize your business productivity, security, and teamwork, all while minimizing costs.

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