IT Support

From routine maintenance to resolving everyday technical issues, We got IT covered!

Our IT Support Services

Our mission is to offer you a friendly and dependable Help Desk IT Support experience for all your IT needs.

Why Choose Us For Your IT Support Needs

Experience

We’ve been in business since 2005 and have extensive experience installing, configuring, and maintaining IT Infrastructure for Small and Medium Business. We will manage, maintain, and secure your IT infrastructure. This includes managing hardware and software updates, providing IT support to your staff, monitoring network security, and addressing any other IT-related issues that may arise.

Personalized Help Desk Support

As we are also a small business, we are able to offer you a much more personalized service. Approximately 90% of our work is performed remotely via the use of various remote management tools and access methods. This allows us to be able to respond quickly and efficiently to fix any IT support issues you or your staff may have.

Why Good IT Support Is So Important

Increased Productivity

IT plays a crucial role in the productivity of a business. When IT support issues arise, it can cause delays and interruptions to business operations. With our team in place, businesses can resolve issues quickly, minimizing downtime and ensuring that employees can continue to work without disruption.

Enhanced Security

Security threats are becoming increasingly common in today’s digital age. We can help businesses ensure that their IT infrastructure is secure and protected from cyber threats. Our team can implement security measures such as firewalls, anti-virus software, and regular security assessments to protect against cyber attacks.

Improved Cost-Efficiency

In today’s digital age, customers expect businesses to have reliable and efficient technology. With our team in place, businesses can ensure that their technology is functioning optimally, which can improve customer service and satisfaction.

Better Customer Service

We can help businesses save money in the long run. By proactively maintaining and monitoring IT infrastructure, we can identify potential issues before they become costly problems. This can help businesses save money on costly repairs and replacements.

Peace Of Mind

We give businesses peace of mind knowing that their IT infrastructure is in capable hands. We handle IT support issues, allowing business owners and employees to focus on their core business activities.

Benefits

Server & Network Support

Servers & Network Infrastructure equipment are the backbone of any IT network, and they need to be reliable, secure, and scalable to ensure that they can support the business’s needs. We can provide a wide range of services, including installation, configuration, maintenance, and troubleshooting.

Increased Uptime

Downtime can be costly for any business, leading to lost productivity and revenue. With regular maintenance and support, businesses can minimize downtime and ensure that their systems are always up and running.

Improved Security

Servers are a prime target for cybercriminals, and a security breach can have devastating consequences. We provide regular security checks, patching, and updates to keep your servers & network protected against the latest threats.

Proactive Monitoring

With our Managed IT Services offering we include real-time monitoring of server performance, allowing issues to be identified and resolved before they become major problems. This proactive approach helps to ensure that servers are always running at peak performance.

Scalability

As businesses grow, their IT needs change. We can help your business to scale your IT infrastructure to meet your evolving needs, ensuring that your systems can support the business as it grows.

Expertise

We have the experience and expertise to manage complex server & network environments.

Workstation Support

IT Support is an essential service for any organization that relies on technology to operate efficiently. Whether it’s troubleshooting technical issues or maintaining hardware and software, computer support services ensure that an organization’s technology is always up and running.

Improved Productivity

When computers are slow or not working correctly, employees can’t do their jobs efficiently. We can assist your business to make sure that your technology is always optimized for peak performance, enabling employees to work faster and more efficiently.

Reduced Downtime

Downtime can be costly for any business, leading to lost productivity and revenue. With regular computer maintenance and support, businesses can minimize downtime and ensure that their systems are always up and running.

Enhanced Security

We can provide regular security checks, patching, and updates to keep systems protected against the latest threats. This ensures that sensitive data and information are kept secure, and the risk of cyber attacks is minimized.

Proactive Monitoring

Our Managed IT Services solutions includes real-time monitoring of computer performance, allowing issues to be identified and resolved before they become major problems. This proactive approach helps to ensure that computers are always running at peak performance.

Expertise

We have experience and expertise in PC support.

Our Partners

5 Steps To Worry-Free IT!

Below are the steps to expect if you contact us for an IT consultation. Let us handle your IT so you can focus on growing your business.

Initial Discussion

In our initial discussion, we’ll have an open conversation with you to get to know your business, its operations, challenges, and aspirations.

We will then schedule an onsite visit to assess your network.

Assessment

We will do an onsite visit to assess your existing IT infrastructure and identify areas for improvement and optimization. We will discuss further on your IT pain points and your goals.

Our next step is to create a proposal based on our initial discussion and onsite assessment.

Proposal

Based on the initial discussion and our onsite assessment, we’ll provide you with a proposal with our customized recommendations to address your specific needs and goals.

After your review the proposal and sign the agreement we can move on to the onboarding process.

Onboarding

Upon agreement of our proposal we will start to deploy agents on your computers to monitor and maintain them. We will also implement our other IT recommendations from the proposal. We will make the process as seamless and easy as possible for you.

Once we have onboarded your IT assets and implemented our IT recommendations we move to the next step which is Ongoing IT Support for your business.

Ongoing IT Support

As your IT company we will be here whenever you need us. We will proactively monitor and maintain your IT assets, provide IT Helpdesk support to your staff, work with your IT vendors, and provide continued IT recommendations.

We will handle your IT so you can focus on your business!